Terms of Service

1. Agreement to Terms

Welcome to Business Chinese AI. These Terms of Service ("Terms") constitute a legally binding agreement between you and Business Chinese AI ("we," "us," or "our") governing your access to and use of our website at businesschineseai.com and our AI-powered Chinese language learning platform, including all related services, features, content, and applications (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services. Your continued use of our Services following any modifications to these Terms constitutes your acceptance of those modifications.

2. Eligibility

To use our Services, you must:

• Be at least 13 years of age (or the minimum age in your jurisdiction)
• Have the legal capacity to enter into a binding agreement
• Not be prohibited from using the Services under applicable law
• Provide accurate and complete registration information
• Maintain the security of your account credentials

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

3. Use of Our Services

3.1 Permitted Use

You may use our Services for lawful, personal, and non-commercial purposes in accordance with these Terms. You agree to:

• Use the Services only for learning Chinese language skills
• Provide accurate information when creating your account
• Comply with all applicable laws and regulations
• Respect the intellectual property rights of others

3.2 Prohibited Conduct

You agree not to:

• Use the Services for any illegal or unauthorized purpose
• Attempt to circumvent, bypass, or defeat any security measure
• Interfere with or disrupt the operation of the Services
• Attempt to access another user's account without authorization
• Use automated systems, bots, or scripts to access the Services
• Reverse engineer, decompile, or disassemble any part of the Services
• Upload malicious code, viruses, or harmful content
• Harass, abuse, or harm other users or our staff
• Create multiple accounts to circumvent usage limits
• Share your account credentials with third parties

4. Account Registration

To access certain features of our Services, you must create an account. When you register:

• You must provide accurate, current, and complete information
• You are responsible for maintaining the confidentiality of your account
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account at any time for any reason, including violation of these Terms.

5. Payment, Billing, and Refunds

5.1 Subscription Plans

We offer both free and paid subscription plans. Paid subscriptions provide access to premium features, additional scenarios, and enhanced learning tools. Current pricing is displayed on our pricing page and may be updated from time to time.

5.2 Payment Processing

All payments are processed securely through Stripe. By purchasing a subscription, you authorize us to charge your chosen payment method for the subscription fees. You are responsible for ensuring your payment information is accurate and up to date.

5.3 Subscription Renewal

Subscriptions automatically renew at the end of each billing period (monthly or annually) unless you cancel before the renewal date. You will be charged the then-current subscription rate.

5.4 Cancellation

You may cancel your subscription at any time through your account settings or by contacting support. Upon cancellation:

• Your subscription will remain active until the end of the current billing period
• You will not receive a prorated refund for the remaining time
• Your account will convert to a free plan after the paid period ends

5.5 Refund Policy

We offer refunds under the following conditions:

• 7-Day Money-Back Guarantee: New subscribers may request a full refund within 7 days of initial purchase
• Service Issues: If our services are unavailable for an extended period due to technical issues on our end, we may offer a prorated credit or refund
• Billing Errors: If you are charged incorrectly, we will refund the erroneous charge

To request a refund, please contact our support team at support@businesschineseai.com with your account email and reason for the refund request. Refunds are typically processed within 5-10 business days.

6. Intellectual Property Rights

6.1 Our Content

All content on our Services, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the compilation thereof (the "Content"), is the property of Business Chinese AI or our licensors and is protected by international copyright, trademark, and other intellectual property laws.

You may not:

• Copy, reproduce, distribute, or create derivative works from our Content without permission
• Use our trademarks, logos, or branding without prior written consent
• Remove any copyright, trademark, or proprietary notices from any content
• Sell, license, or sublicense access to our Services to third parties

6.2 Your Content

You retain ownership of content you create while using our Services, including your conversation history, notes, and custom vocabulary lists. By using our Services, you grant us a limited license to process and display your content as necessary to provide the Services (e.g., to provide AI feedback).

6.3 AI-Generated Content

The AI responses, feedback, and corrections generated during role-play sessions are provided for educational purposes. You may use this content for personal learning but may not reproduce or distribute it for commercial purposes without our permission.

7. Disclaimers and Limitation of Liability

7.1 No Warranty

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF DEALING.

We do not warrant that:

• Our Services will be uninterrupted, secure, or error-free
• The results obtained from using the Services will be accurate or reliable
• Any errors in our Services will be corrected
• The AI feedback will always be grammatically or culturally accurate

7.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL BUSINESS CHINESE AI, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.

7.3 Maximum Liability

Our total liability for any claim arising from your use of our Services shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or $100 if you have not made any payments to us.

8. Indemnification

You agree to indemnify, defend, and hold harmless Business Chinese AI and its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, and expenses arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.

9. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including:

• Violation of these Terms
• Conduct that we determine to be harmful to other users or our Services
• Extended periods of inactivity
• Legal or regulatory requirements

Upon termination, your right to use the Services will immediately cease. We may delete your account and associated data upon termination. You may terminate your account at any time by contacting us or through your account settings.

10. Dispute Resolution

In the event of a dispute arising from these Terms or your use of our Services, you agree to first attempt to resolve the dispute informally by contacting us at support@businesschineseai.com. If the dispute cannot be resolved informally within 30 days, either party may pursue binding arbitration or litigation as permitted by applicable law.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Business Chinese AI operates, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes through our website or via email. Your continued use of the Services after such modifications constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Services.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Business Chinese AI regarding your use of the Services and supersede all prior agreements and understandings.